Online Banking Services & Help Desk
United Kingdom
ukclientservice@svb.com
0800 023 1441 (toll free within the UK) | +44 207 367 7881
8.00am – 1.30am UK time
(Monday – Friday)
North America
clientservice@svb.com
001 800 774 7390 | 1 408 654 4636
5:00 a.m. – 5:30 p.m. Pacific Time
(Monday – Friday)
Audit Requests
Audit Confirmation Requests
Commercial Cards
Cards Issued in United Kingdom
Lost, stolen, fraud, and general enquiries
0800 023 1062 from within the UK
+44 0 207 367 7852 from overseas
Cards Issued in North America
Lost or Stolen Cards
1 844 274 0771
001 408 654 1039 from overseas
Card Services
1 866 553 3481
1 866 940 5920 (Elite Card)
001 408 654 1039 from overseas
cardservices@svb.com
Wire Transfer Instructions
Commercial Bank
Incoming Wire Payment Instructions – U.S. Dollar (USD) and Foreign Currencies
Outgoing International Wire Formatting Tips
Obtain Credit Reference for SVB Clients
Obtain credit reference for SVB clients
Transaction Cutoff Times
Find the cut-off times for incoming and outgoing wires, payments, internal transfers and other activities.
Holiday Schedule
SVB Holiday Schedule
–UK (Bank of England) and US (Federal) Bank Holiday schedules