Contact us
 
                North America
clientsupport@svb.com
+1 800-774-7390
International
+1 011-408-654-5555
US Credit Card Services
cardservices@svb.com
+1 866-553-3481
International
+1 011-408-654-1039
Public Relations and Media Inquiries
Main Office
Silicon Valley Bank
2625 Augustine Drive, Suite 301
Santa Clara, CA 95054
+1 408-654-5500
Client Support
North America
 clientsupport@svb.com 
1 800-774-7390
5:00 a.m. – 5:30 p.m. Pacific Time
(Monday - Friday)
International
+1 011-408-654-5555
Online banking login support available 24 hours a day
Audit Confirmation Requests 
www.confirmation.com
Cards Issued in North America
Card Services
1 866-553-3481 
+1 001-408-654-1039 International   
cardservices@svb.com
See Current-day Information Reporting  on SVB Online Banking
• Check print: 8:00 p.m. Pacific Time 
• Check to ACH: 7:00 p.m. Pacific Time  for next day check print/ACH 
• Virtual card numbers: Real-time processing
Commercial Bank
Incoming Wire Payment Instructions  – U.S. Dollar (USD) and Foreign Currencies
Fax 1-408-654-6234 
CreditRatings@svb.com 
Confirmation.com
Please note: Starting April 1, 2018 - all credit reference requests will be fulfilled through confirmation.com. Fax and email requests will no longer be accepted.
SVB Cash Sweep 
1-800-774-7390 | 1-408-654-4636 
clientsupport@svb.com
SVB Repo 
LiquidityAccountManagement@svb.com
SVB Asset Management 
1-866-719-9117 
LiquidityAccountManagement@svb.com
Find the cutoff times for incoming and outgoing wires, payments, investment and internal transfers, and other activities.
SVB Holiday Schedule  
U.S. (Federal) and U.K. (Bank of England) holiday schedule
Foreign Exchange Trading Hours 
Silicon Valley Bank  
2625 Augustine Drive, Suite 301
Santa Clara, CA 95054
