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Digital Banking Cookie Notice
How we use your information
The type of cookies we use and why
The cookies used on our online banking website are categorized based on the International Chamber of Commerce guide for cookies into the following categories:
Strictly necessary cookies
Strictly necessary cookies are essential for our online banking website to function, allow you to move around the online banking website and use the basic functionality.
Strictly necessary cookies are used to:
Identify authenticated users for accessing secure areas of the site;
Maintain a user's session by the server.
This category of cookies can be turned off by changing your browser setting to refuse all cookies if you do not wish to accept them. However, without these cookies, the svbconnect.com online banking website cannot provide services such as creating an account and accessing the online banking website.
Here are examples of cookies that SVB defines as 'Strictly necessary':
Cookie used to prevent duplicate transaction submissions
Tealeaf Session Cookie
Functionality cookies allow us to remember certain selections or preferences you have made in order for us to tailor our online banking website to you.
Functionality cookies collect information about how you use our online banking website such as which pages you visit frequently, how you use our website and if you get error messages from web pages. These cookies don't collect information that identifies you individually. All information these cookies collect is aggregated and therefore anonymous. We use this information to improve how our online banking website works and provide our users with a better experience.
Functionality cookies are used to:
Display map information;
Remember your preferences for language, currency, user culture, and site information;
Track your progress in wizards or for passing data to our website;
Here are examples of cookies that SVB defines as 'Functionality Cookies'
Tracking the Trusteer download
Tracking the SVB Online Banking cookie consent acceptance
_tk41040, LSESSIONID, _so41040
Provides an added layer of protection to your SVB Online Banking session
How to control cookie settings
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
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