Service & Support
Services for Clients
Foreign Exchange Trading Hours
SVB's Foreign Exchange Trading Desk opens Sunday from 4:30 p.m. PT, and closes Friday at 1:30 p.m. PT. During this time the desk is staffed 24 hours a day, excluding some holidays (please see upcoming holiday schedule below).
US Trading Desk Hours: 5:30 a.m. PT – 4:30 p.m. PT
Phone: +1 888 313-4029
Email: US FX Trading Desk
Asia Trading Desk Hours: 4:30 p.m. PT – 12 a.m. PT
Phone: + 1 888 313-4029
Email: Asia FX Trading Desk
UK Trading Desk Hours: 8 a.m. BST (12 a.m. PT) – 5 p.m. BST (8 a.m. PT)
Phone: +1 44 (0) 207 367-7880
Email: UK FX Trading Desk
US Online Banking FX Platform Hours
The US Online Trade Execution Platform is available Monday – Thursday from 12:01 a.m. PT to 4:30 p.m. PT and closes Friday at 1:30 p.m. PT.
Asia Online Banking FX Platform Hours
The Asia Online Trade Execution Platform is available Sunday – Thursday
from 8:30 a.m. HKT (4:30 p.m. PT) to 3:00 p.m. HKT (12 a.m. PT)
UK Online Banking FX Platform Hours
SVB's UK Online FX Platform is available Monday - Friday
8:00 a.m. BST (12:00 a.m. PT) to 5:00 BST (9 a.m. PT)
Please contact the trading desk at the phone numbers above to purchase contracts when the system is unavailable.
Upcoming Holiday Schedule Q4 2019
October 1 and 7 – Asia (China and Hong Kong) desk closed (HK Time)
November 28 – US desk closed (Thanksgiving)
December 25 – UK and US desk closed (Christmas Day)
December 26 – UK desk closed (Boxing Day)
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