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Existing SVB clients

Get quick answers from our support page.

For help with commercial cards
1.866.553.3481
cardservices@svb.com

For other questions contact Client Service:

1.800.774.7390
clientservice@svb.com

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Service & Support

  • Services for Clients

Foreign Exchange Trading Hours

SVB's Foreign Exchange Trading Desk opens Sunday from 4:30 p.m. PT, and closes Friday at 1:30 p.m. PT. During this time the desk is staffed 24 hours a day, excluding some holidays (please see upcoming holiday schedule below).

US Trading Desk Hours: 5:30 a.m. PT – 4:30 p.m. PT
Phone: +1 888 313-4029
Email: US FX Trading Desk

Asia Trading Desk Hours: 4:30 p.m. PT – 12 a.m. PT
Phone: + 1 888 313-4029
Email: Asia FX Trading Desk

UK Trading Desk Hours: 8 a.m. BST (12 a.m. PT) – 5 p.m. BST (8 a.m. PT)
Phone: +1 44 (0) 207 367-7880
Email: UK FX Trading Desk


US Online Banking FX Platform Hours
The US Online Trade Execution Platform is available Monday – Thursday from 12:01 a.m. PT to 4:30 p.m. PT and closes Friday at 1:30 p.m. PT.

Asia Online Banking FX Platform Hours
The Asia Online Trade Execution Platform is available Sunday – Thursday
from 8:30 a.m. HKT (4:30 p.m. PT) to 3:00 p.m. HKT (12 a.m. PT)

UK Online Banking FX Platform Hours
SVB's UK Online FX Platform is available Monday - Friday
8:00 a.m. BST (12:00 a.m. PT) to 5:00 BST (9 a.m. PT)

Please contact the trading desk at the phone numbers above to purchase contracts when the system is unavailable.


Upcoming Holiday Schedule Q3 2019

July 4 – US desk closed
August 26 – UK desk closed
September 2 – US desk closed
September 13 – Asia (China and Hong Kong) desk closed (HK time)



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