Resource center

Loan payoff quote instructions


To submit an online request for a loan payoff quote

The new Loan Payoff Quote request provides private banking clients a digital option for obtaining a loan payoff quote. If your loan is not listed this loan type is not offered online. Please contact our Loan Servicing department at (800) 619-2946.

The Loan Payoff Quote request can be accessed from the Digital Banking landing page. Home>Requests>Loan Payoff Quote

The Loan Payoff Quote form collects the below information

  • Loan Account Number
  • Desired Payoff Date
  • Contact Phone Number
  • Contact Email Address
  • Sent to 3rd Party Indicator
  • Reason for the Payoff

To provide a written request for a loan payoff quote

To process your request as quickly as possible, please send a written request including:

  • Signed authorization by the borrower(s) listed on the account
  • The reason for the payoff
  • The date that you prefer the payoff quote be good thru
  • The Loan Number
  • A return fax number
  • Please provide this information with a cover sheet via fax to: 617-912-3708

To call us for loan payoff quote

If you have questions about the payoff process or require a same day payoff quote, please contact our Loan Servicing department at (800) 619-2946.