Certified operating systems
- Windows 10 All Versions – 64 bit
- Apple macOS X El Capitan v10.1.6 or newer
- Apple macOS Sierra v10.12
- Apple macOS High Sierra v10.13
- Apple macOS Mojave v10.14
- Apple macOS Catalina
Browser support
- Google Chrome: v59 or higher
Hardware requirements
- RAM (Memory): Minimum Requirement: 4GB RAM
- Primary Hard Drive: 5GB available hard drive space
- NIC: (1) 100/1000 NIC – Minimum 256K
- Scanner Connections/Ports: One available USB 2.0 port
- Screen Resolution: Screen Resolution of 1024 x 768 with 1MB Video RAM or better
Software dependencies
The following software components are necessary for the application to operate correctly and should be installed prior to the remote capture installation process.
- Mac
- Adobe Reader 5.0 or higher, up to version 11
- Mono Framework v4.3.2 (install this before v4.6.2)
- Mono Framework v4.6.4
- PC
- Adobe Reader 5.0 or higher, up to version 11
- WinZip version 9.0 or higher
- .Net v3.5 (install this before v.4.6.2)
- .Net v4.6.2 (minimum required)