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How to reset your password in digital banking


The following instructions will guide you through resetting your Digital Banking Password.

Note: after several unsuccessful login attempts, the system will warn you that an additional attempt will lock your account. If your account is locked, you must call the Concierge Desk at (888) 322-2120 to have your account unlocked or request a password reset.

Step 1: Go to, The SVB Private website. and in the upper right corner, select Login and choose Digital Banking or launch the BP Mobile application.

Step 2: Click Forgot Password.

Step 3: Enter your Username and you will be prompted to send a one-time use code to one of the contact methods listed on your profile. If you have access to none of these contact methods, you will need to call the Concierge Desk.

Step 4: Choose your desired contact method and a one-time-use code will be sent to you.

Step 5: Enter the code that you received.

Step 6: Choose a new Password on the next screen and submit.

Your Password is now reset and you will be logged in.