You will be able to access the new Digital Banking platform starting at 8:00am ET on Wednesday, November 13th. Instructions for how to convert your accounts will be posted to the Important Updates section of our website as well as sent to all users via email and their Online Banking Inbox on November 12th.
Please take a moment to review these important resources prepared to help you have a smooth conversion.
First time login
First Time Login for converting users is a simple process. When you return to svbprivate.com on November 13th, you'll enter you existing credentials and follow this process to gain access to your accounts in Digital Banking.
Conversion resources
For private client edition clients:
- Private Client Checklist – a consolidated list of actions recommended for Private Clients to prepare for the conversion.
- Private Client Information Migration Reference – a comprehensive list of information that will/will not migrate to the new platform by feature.
For Business Edition Clients:
- Business Edition User Checklist – a consolidated list of actions recommended for users of the Business Edition.
- Business & Corporate Migration Reference - a comprehensive list of information that will/will not migrate to the new platform by feature.
For Corporate Edition Clients:
- Corporate Administrator Checklist – a consolidated list of actions recommended for current Sub-User Administrators (SUAs) that will become Company Administrators in Digital Banking.
- Corporate Edition User Checklist – a consolidated list of actions recommended for users of the Corporate Edition, focused on ACH and Wire payments.
- Business & Corporate Migration Reference - a comprehensive list of information that will/will not migrate to the new platform by feature.
| Reminder: Corporate Edition clients use ACH or Wire payment methods with advanced user entitlement controls. All other organizations who do not use either of these services will be migrated to the Business Edition. Watch the Overview Video for more details |