• Enhance security with Trusteer Rapport

     
  • As hackers become more sophisticated, businesses face increasing challenges in creating a secure online environment. Silicon Valley Bank is committed to helping you meet these challenges through improved processes and technological solutions. As part of these efforts we offer Trusteer Rapport software as a free download for SVB Online Banking clients as part of a comprehensive security plan to minimize risk.

    Please note: Installation instructions vary depending on the SVB Online Banking platform you use:

    • SVB Online Banking clients: Installation of Trusteer Rapport must be made by your local administrator or network system administrator to ensure its effectiveness. After installation, log in with your Trusteer Rapport-enabled browser and change your password.



     



    What is Trusteer Rapport?

    Rapport works alongside your existing firewall and antivirus solutions to provide added protection to your SVB Online Banking session. Trusteer Rapport creates a secure tunnel between your keyboard and SVB's Online Banking platform to minimize the risk of your information captured by an outside party.


    Why Use Trusteer Rapport?

    Trusteer Rapport is free for you as a client of Silicon Valley Bank, is easy to install, and has an unintrusive user interface.

    It enhances the security of the browser when you connect to SVB's Online Banking platform by verifying that the connection with the web site is direct and encrypted to prevent "man-in-the-middle attacks." The security software validates the web site you see is hosted by Silicon Valley Bank, thereby reducing risk of sending information to phishing sites.


    What's the User Experience?

    The user interface is designed to be as simple as possible. An icon is added to your browser's address bar, and when you connect to SVB Online Banking or the SVB Private Bank platform, the icon will turn green. When you visit sites that do not use Trusteer Rapport, the icon browser will be gray in color. The icon is for your information only and does not require any action on your part.


    Learn More about SVB Online Banking Security Options

    Simply log into your account, select the Main Menu link from the top navigation and on the Main Menu page, go to the Services heading and select Security Preferences.


    Learn More about Trusteer's Rapport

     

    SVB and Trusteer are separate legal entities, and Trusteer is solely responsible for customer service support and the performance and maintenance of Trusteer Rapport.