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Are you an innovation company or investor seeking banking services to help you move bold ideas forward, fast?

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Existing SVB clients

Get quick answers from our support page.

For help with commercial cards
0800 023 1450
ukcardservices@svb.com.

For other questions contact Client Service:

0800 023 1441
ukclientservice@svb.com

Find a location

Technical or site issue?

Online Banking Services & Help Desk

United Kingdom

ukclientservice@svb.com
0800 023 1441 (toll free within the UK) | +44 207 367 7881
8.00am – 1.30am UK time
(Monday – Friday)

North America

clientservice@svb.com
001 800 774 7390 | 1 408 654 4636
5:00 a.m. – 5:30 p.m. Pacific Time
(Monday – Friday)

Audit Requests

Audit Confirmation Requests

www.confirmation.com

Commercial Cards

Cards Issued in United Kingdom

Lost, stolen, fraud, and general enquiries
0800 023 1062 from within the UK
+44 0 207 367 7852 from overseas

Cards Issued in North America

Lost or Stolen Cards
1 844 274 0771
001 408 654 1039 from overseas

Card Services

1 866 553 3481
1 866 940 5920 (Elite Card)
001 408 654 1039 from overseas
cardservices@svb.com

Wire Transfer Instructions

Commercial Bank

Incoming Wire Payment Instructions – U.S. Dollar (USD) and Foreign Currencies
Outgoing International Wire Formatting Tips

Obtain Credit Reference for SVB Clients

Obtain credit reference for SVB clients

CreditRatings@svb.com

Transaction Cutoff Times

Find the cut-off times for incoming and outgoing wires, payments, internal transfers and other activities.

Holiday Schedule

SVB Holiday Schedule
–UK (Bank of England) and US (Federal) Bank Holiday schedules

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