Effective June 30, 2023, Popmoney® will be discontinuing their person-to-person payment services nationwide. If you use Popmoney, please review the following information.
How this change may impact your account
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Person-to-person payments via Popmoney will not be processed after 3PM PT/6PM ET June 30, 2023.
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Recurring or future dated person-to-person payments via Popmoney will not be processed after 3PM PT/6PM ET June 30, 2023.
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Payment history can be accessed either on your account statement or within the Online/Mobile app via account history.
Prepare for change
We recommend:
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Cancelling all recurring or future-dated payments via Popmoney that are scheduled to occur after June 30, 2023, by selecting each transaction under the Scheduled Payment heading under the Activity tab.
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Make alternate arrangements for all future dated and recurring person-to-person payments.
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Review your Popmoney recipients under the Contacts tab. Consider adding these recipients to your phone contacts so they’re available for other person-to-person payment services you may use in the future.
To send a payment after June 30, 2023, you may use:
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Bill Pay - Submit single or recurring payments (Schedule payment approximately 5 business days prior to the due date). Click here for steps to submit a bill payment.
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Wire Services – Submit one-time wire payment (Domestic wire cut-off time: 1:30PM PT/4:30PM ET each business day). Click here for steps to submit a domestic wire payment.
We are here to help.
Reach out to your primary contact, the Contact Center (866) 238-0872 from 6AM – 8PM PT or privatebank@svb.com with any questions.