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Uploading positive pay issue files in Digital Banking

09/22/21

Positive pay users may now upload check issue files within the Digital Banking screen. To upload a check issue file, please follow the steps below.

Step 1: Navigate to the Positive Pay screen located under Cash Management.

Select Positive Pay

Step 2: Select the Submit Issue Check File tab

Select Submit Issued Check file tab

Step 3: Select the File Mapping Type, then browse to choose the file you would like to upload. If your account number has been mapped and is included in the file, the system will not require it to be selected on the screen. If your account number is not mapped, pick the appropriate account to upload to then input the number of items in the file and the total dollar amount in the file. Click Process File.

Input file information and browse to find file

The system will display a message that the file has uploaded and is processing.

file processing message displays

When the file has processed, the results will display below in the Issued Check Processing Log.

File processing results display

Step 4: To view the details, expand the row from the Actions menu.

Expand row to view details

Details are displayed.

Expanded details

Step 5: Review any file processing errors.

Review file processing errors

Error reasoning is displayed.
detailed error messaging