Cookie Policy

How we use your information

Like most websites, the SVB.com website uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. At Silicon Valley Bank we take data protection and people's privacy very seriously and are committed to continuing to comply with data protection laws. Personal data is collected and treated in accordance with our privacy policy.

The type of cookies we use and why

The cookies used on our website are categorized based on the International Chamber of Commerce guide for cookies into the following categories:



Strictly necessary cookies

Strictly necessary cookies are essential for our website to function, allow you to move around the website and use the basic functionality.

Strictly necessary cookies are used to:

  • Identify authenticated users for accessing secure areas of the site;
  • Maintain a user's session by the server.

This category of cookies can be turned off by changing your browser setting to refuse all cookies if you do not wish to accept them. However, without these cookies, the SVB.com website cannot provide services such as creating an account and accessing the website.

Here are examples of cookies that SVB defines as 'Strictly necessary':
Cookie Supplier Cookie Name Function
Ektron EktGUID Stores user authentication details
ACI LtpaToken, LtpaToken2, JSESSIONID, Affiliate, affiliateARCAppNmBkSam Critical to domain functionality (authentication to website and domain functionality)
Threatmetrix thx_guid Online fraud protection


Performance cookies

Performance cookies collect information about how you use our website such as which pages you visit frequently, how you use our website and if you get error messages from web pages. These cookies don't collect information that identifies you individually. We use this information to improve how our website works and provide our users with a better experience.

Performance cookies are used to:

  • Compile reports and to help us improve the site based on anonymized tracking of number of visitors to the website, where visitors have come from, and pages they have visited;
  • Identify if you are visiting our site because you are a recipient of an email marketing campaign to measure the effectiveness of our email campaigns;
  • Identify if you have previously visited our website.

Here are examples of cookies that SVB defines as 'Performance Cookies':
Cookie Supplier Cookie Name Function
Google Analytics _ga, _gat Analytics
CrazyEgg is_returning Analytics
Marketo _mkto_trk Analytics
Adobe s_fid Analytics
AddThis uid, di/dt, bt, uvc, ssc/psc/uvc, loc Analytics


Functionality cookies

Functionality cookies allow us to remember certain selection or preferences you have made in order for us to tailor our website to you.

Functionality cookies collect information about how you use our website such as which pages you visit frequently, how you use our website and if you get error messages from web pages. These cookies don't collect information that identifies you individually. All information these cookies collect is aggregated and therefore anonymous. We use this information to improve how our website works and provide our users with a better experience.

Functionality cookies are used to:

  • Display map information;
  • Remember your preferences for language, currency, user culture, and site information;
  • Track your progress in wizards or for passing data to our website;

Here are examples of cookies that SVB defines as 'Functionality Cookies'
Cookie Supplier Cookie Name Function
Google NID, SID, PREF Various unique identifiers and preferences
AddThis uss/ups, ssh/sshs, dbm, __atuvs/__atuvc Manage user sharing preferences
Microsoft .ASPXAUTH, ASP.NET_SessionId Identify user's session
Episerver EpiForm_BID, EpiForm_VisitorIdentifier, EpiForm_{FormGuid} Stores current submission status of the form (visitor indentifier, browser id,form Guid, submission id, finalize or not)
SVB ecmCookiesAccepted Cookie use acceptance
Trusteer _tk41040, LSESSIONID, _so41040 Provides an added layer of protection to your SVB Online Banking session


Targeting or advertising cookies

SVB may use targeting or advertising cookies to market to you our products and services in which you may be interested. We use data obtained from analyzing your online activities such as the pages you visit on our website or a third party's website. We may advertise to you on our own website, on third party websites or other media, for instance, social media platforms.

Here are examples of cookies SVB defines as 'Targeting' or 'Advertising' cookies:
Cookie Supplier Cookie Name Function
Google DoubleClick Floodlight Tag Advertising
Google DoubleClick Bid Manager Retargeting Tag Advertising
The Trade Desk The Trade Desk Retargeting Tag Advertising



How to control cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To get more information on third-party cookies which we use on our website including these third-party privacy policies, how they use cookies, and how to opt out of their services please visit the following links for the associated vendors:

Third-Party Cookie Supplier Additional Information about Cookies
Google Analytics Google Analytics Opt Out
AddThis AddThis Opt Out
CrazyEgg CrazyEgg Opt Out
Marketo Marketo Privacy
Microsoft Microsoft session ID information
Telerik Telerik Privacy Policy
The Trade Desk http://www.adsrvr.org/
   

If you would like to withdraw your consent to use cookies you can do so at any time by clicking on the following link (however some functionality of the SVB.com website may not work effectively): Withdraw Consent

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