The type of cookies we use and why
We categorize the cookies used on our website into the following categories:
Performance cookies
Performance cookies (sometimes referred to as "analytics cookies") collect data about how you use our website, such as which pages you visit and if you receive any error messages from our web pages. We use this data to improve how our website works in order to provide our users with a better experience.
Performance cookies are generally used to:
- Compile reports and to help us improve the website based on tracking of number of visitors to the website, where visitors have come from, and pages they have visited;
- Identify if users are visiting our website because they are a recipient of an email marketing campaign, so that we can measure the effectiveness of our email campaigns; and
- Identify if a user has previously visited our website.
Functionality cookies
Functionality cookies (sometimes referred to as "preference cookies") allow us to remember certain selections or preferences you have made in order for us to tailor our website to you.
Functionality cookies collect data about your choices and preferences, and allow us to remember language or other local settings and customize the website accordingly. We use this data to improve how our website works and provide our users with a better experience.
Functionality cookies are generally used to:
- Remember where you are located, so that we can show the branch of the bank that it closest to you;
- Remember your preferences for language, currency, user culture, and site information; and
- Remember your progress when you complete a form on our website.
Targeting or advertising cookies
SVB may use targeting or advertising cookies to market to you our products and services in which you may be interested. To target our ads, we use data obtained from analyzing your online activities, such as the pages you visit on our website or a third party's website. We may advertise to you on our own website, on third party websites or on other media, such as social media platforms.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Cookie Notice, please visit:
Canada: www.youradchoices.ca/en/tools.
Europe: www.youronlinechoices.com.
U.S.: optout.aboutads.info and optout.networkadvertising.org. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps.
How to control cookie settings
You can manage your cookie consent for the SVB.com website at any time by clicking on the "Manage Consent" link below. Please note, some functionality of the website may not work effectively if you withdraw consent.
Manage Consent.
If you experience issues loading the preference center through the Manage Consent link above, you may be using a tool, like an ad-blocker, that is preventing the loading of the cookie management software.
Information about the procedure to enable or disable cookies across all websites may be found on your Internet browser provider's website via your help screen. Please refer to www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that, if cookies are disabled, not all features of the website may operate as intended.
Please note that if you withdraw your consent, this will not fully remove the cookies that have already been set on your device. We have set out some examples of how you can delete cookies that have already been placed on your device:
Deleting cookies in Internet Explorer
Deleting cookies in Firefox
Deleting cookies in Chrome
Deleting cookies in Opera
Deleting cookies in Safari
To find information relating to other browsers, visit the browser developer's website. Please be aware that if cookies are disabled, not all features of the website may operate as intended. Please contact us at privacyoffice@svb.com if you have any questions.
If you want to clear all cookies left behind by the websites you have visited, we have set out below some suggested links where you can download three programs that clean out tracking cookies:
To get more information on third-party cookies we use on our website, including these third parties' privacy policies, how they use cookies, and how to opt out of their services, please visit the following links for some of our vendors:
Other technologies we use
Pixel tags. Pixel tags (also known as web beacons and clear GIFs) are used to, among other things, track the actions of users of the website, measure the success of our marketing campaigns, and compile statistics about usage of the website and response rates.
We may use additional technologies on our website that are not listed in this notice. If you have any questions in relation to these, please contact privacyoffice@svb.com.
