Annual Complaints Information
|The number of complaints that were dealt with by the Principal Officer of the Canadian branch of Silicon Valley Bank.1||0|
|The average length of time taken by the Principal Officer to deal with the complaints.||0|
|The number of complaints that were resolved by the Principal Officer to the satisfaction of the complainant.||0|
1The Principal Officer holds the most senior position identified for dealing with complaints in accordance with the Complaint-Handling Process for the Canadian Branch of Silicon Valley Bank.
For a copy of the Complaint-Handling Process for the Canadian Branch of Silicon Valley Bank please click here.
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