• Computer security tips and hints

     
  • Save your company time and resources from investigating fraud and recovering funds by protecting your computers from malware, ransomware and other threats.

    Following these tips can help:

    • Keep your operating system and web browser up to date on your company’s computers. Malware exploits vulnerabilities in operating systems and software applications, so you should install updates on a regular basis. Most operating systems have update services, such as Windows Update and Mac X Software Update, which update your systems automatically. This eliminates the majority of methods attackers use to gain access to computers.
    • Use antivirus software and keep it up to date. Use a reputable antivirus package on all of your computers. Most ISPs offer antivirus, anti-spyware and personal firewall software free of charge to their customers. New malware is created daily, so be sure to keep your antivirus software updated. Most packages can perform updates automatically.
    • Beware of Wi-Fi hotspots. Wi-Fi hotspots are available in hotels, airports, coffee shops and many other places. When you’re on the go, hotspots are a convenient way to work remotely, but most are not secure. Be aware that others may be able to see what you are doing when you use a hotspot. If you need to perform sensitive work, consider using a VPN connection, which will ensure that your activities are encrypted.
    • Do not install software without knowing what it is. Your computer can become infected through documents attached to emails, links in emails, infected search engine results, or when you click on links, videos, and documents on websites. These are ways malware can be installed on your computer. Once there, it can record keystrokes, redirect your browser or display fake websites, all in an effort to impersonate your business in online banking transactions.
    • Only download from trusted sources, such as vendor websites. Fraudsters often try to disguise malware as legitimate applications.
    • Log off when you are through using the SVB Online Banking platform. Always use the Log Off button, because it ends your connection immediately. This prevents what is known as "session hijacking," when a hacker assumes control of your session. In case you forget to log off, your session will automatically end after 15 minutes of inactivity as a safety precaution.
    • Do not click inside pop-up windows unless they are from a trusted website. Pop-up windows are not just annoying; they can be dangerous. They may contain links to malware sites. Refrain from clicking inside a pop-up window unless it is from a trusted website. Always use your web browser's Close button to terminate a pop-up window.
    • Watch for people looking over your shoulder. Use a screensaver that requires a password when you are not at your computer. If you frequently work on a laptop in public areas, such as airports, planes or coffee shops, you may want to consider a privacy screen — a thin sheet of tinted plastic that makes it difficult to read the screen unless you are directly in front of it.