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Quentin Falconer
Quentin Falconer
National Cleantech Coordinator
Silicon Valley Bank
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Rick Tu
Rick Tu
Managing Director
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Rob Derry
Rob Derry
Investment Consultant - Northwest and Midwest
Silicon Valley Bank
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Rob McMillan
Rob McMillan
EVP & Founder - SVB Wine Division
Silicon Valley Bank
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Robert O'Connor
Robert O'Connor
Senior Advisor, Global Cash Management
Silicon Valley Bank
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Sara Galatolo
Sara Galatolo
Vice President, Private Equity Services
Silicon Valley Bank
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Sarah Ferreira
Sarah Ferreira
Sr. Corporate Event Specialist
Silicon Valley Bank
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Sarah Stasney-Chun
Sarah Stasney-Chun
Director of Sales
SVB Analytics
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Client Services

Online Banking Services/
Help Desk

North America
clientservice@svb.com
1.800.774.7390 | 1.408.654.4636
5:00 a.m. – 5:30 p.m. Pacific Time
(Monday - Friday)

United Kingdom
ukclientservice@svb.com
0800.023.1441 (toll free) | 0207.367.7881
8:00 a.m. – 1:30 a.m GMT

Check Verification

Verify a check issued from
SVB client's account
1.408.654.5570
svbfmo@svb.com

Audit Requests

Audit Confirmation Requests
www.confirmation.com

Bank Cards (24x7)

Cards Issued in North America

Lost or Stolen Cards
1.866.563.1335
001.408.654.1039 International

Card Services
1.866.553.3481
001.408.654.1039 International

Cards Issued in United Kingdom

Lost, stolen, fraud, and general enquiries
0800.023.1450 from within the UK
+44.0.207.367.7899 from overseas

Current Day Information Reporting

See Current-day Information Reporting on SVB Online Banking

• Check print: 8:00 p.m. Pacific Time
• Check to ACH: 7:00 p.m. Pacific Time  for next day check print/ACH
• Virtual card numbers: Real-time processing

Holiday Schedule

SVB Holiday Schedule
– U.S. (Federal) and U.K. (Bank of England) holiday schedule

Private Bank Help

Email: privatebank@svb.com
U.S. Domestic: 1.866.238.0872
International: 001.650.926.0499

Contact your relationship manager

Wire Transfer Instructions

Obtain Credit Reference

Obtain credit reference for
SVB clients

Fax 1.408.654.6234
CreditRatings@svb.com

SVB Investments

SVB Securities
1.800.303.7371 | 1.408.654.7367
service@svbsecurities.com

SVB Repo
1.800.303.7371 | 1.408.654.7367
cmgrepo@svb.com

SVB Asset Management
1.866.719.9117
sampagroup@svb.com

Transaction Cutoff Times

Find the cutoff times for incoming and outgoing wires, payments, investment and internal transfers, and other activities.