Protect Your Computers

 

Protect Your Computers


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Protecting your computers is just as important as protecting your network. These steps will help protect your computers from malware and other threats.

  • Keep your operating system and Web browser up to date. Malware exploits vulnerabilities in operating systems and software applications, so install updates on a regular basis. Most operating systems have update services, such as Windows Update and Mac X Software Update, which update your systems automatically. This eliminates the majority of methods that attackers use to gain access to computers.
  • Use anti-virus software and keep it up to date. Use a reputable anti-virus package on all of your computers. Most ISPs offer anti-virus, anti-spyware and personal firewalls free of charge to their customers. New malware is created daily, be sure to keep your anti-virus software updated. Most packages can perform updates automatically.
  • Beware of Wi-Fi hotspots. Wi-Fi hotspots are available in hotels, airports, coffee shops and many other places. When on the go, hotspots are a convenient way to work remotely, but most are not secure. When using a hotspot, be aware that others may be able to see what you are doing. If you need to perform sensitive work, consider using a VPN connection, which will ensure that any activity you do is encrypted.
  • Do not install software without knowing what it is. The Internet is a great source of information, especially for software.
  • Downloading a new application is simple and convenient, but be cautious about what you install. Fraudsters often try to disguise malware as legitimate applications. Only download from trusted sources, such as vendor Web sites.
  • Log off when you are through using SVBeConnect. Always use the log off button as it terminates your connection with SVBeConnect immediately. This prevents what is known as "session hijacking," which a hacker can use to gain access to your account by assuming control of your session. After 15 minutes of inactivity SVBeConnect ends your session automatically as a safety precaution in case you forget to log off.
  • Do not click inside pop-up windows unless they are from a trusted Web site. Pop-up windows are not only annoying, but can be dangerous. They may contain links to malware sites. Never click inside a pop-up window unless the pop-up is from a trusted Web site. Always use your Web browser's "close" button button to terminate a pop-up window.
  • Watch for people looking over your shoulder. Use a screensaver with password when you are not at your computer. If you frequently work on a laptop in public areas, such as airports, planes or coffee shops, you may want to consider a privacy screen, a thin sheet of tinted plastic that makes it difficult to read the screen unless one is directly in front of it.